“I wanted to send a few words your way regarding the service you and your staff provided to my parents when we were all in a bit of a crisis. We needed care a.s.a.p. I made the first call to Loving Hands late in the evening. Not only was it was returned immediately, you found someone to come in the next morning.....and there was NO MINIMUM three or four hour time requirement. WOW! A couple of things after that which exceeded my expectations... your staff made follow up calls to see if everything was going well, you had a staff member visit with my parents to ensure they were comfortable with the care giver, you provided the same care giver time and time again to reduce confusion. I spoke with many staff members on the phone when calling in and each and every one of them was courteous, caring and extremely helpful.
“I am very pleased that I chose Loving Hands Home Care Services. Their commitment to client care and integrity of their staff make families of loved ones completely at ease knowing that they are being looked after the way a family member would look after them. In essence, I am happy to say that Comfort Keepers are our “extended family.” I would highly recommend Comfort Keepers to anyone who asks for in-home care as they are, in my opinion, the best and most trusted in their field.
“I want to personally thank you for taking care of my mom during her last days. Your time with her was special and helped make her comfortable. I wish I had been able to spend more time in Washington, but having you there was a big help to me. I have a newfound respect for the care you give people. You are truly special.
“I wish to acknowledge the superb contributions to my mother’s safety and wellbeing made by the people of LHHCS. Not only did you arrange for her care on very short notice, but every caregiver who came to the house was well prepared for her difficult work. Thank you for taking on the task and performing it in a superior manner. At the outset, I had no idea that your service even existed, much less could be made available so quickly. As the days passed, I was impressed with each of your caregivers as I met them. Every one of them was compassionate and skilled and added a unique touch to her care. You came recommended by a senior advisor and was told yours was the top agency of its kind. She was certainly correct in that judgment.
“From the initial phone contact when I spoke to Jane through to the care providers, I found Loving Hands to be a caring and professional service. You demonstrated your patience and concern for my mother's situation, and you were open to feedback.